Chemicals & Water Testing



Professional Pool & Hot Tub Water Testing

One of the most important things you can do for your pool or hot tub is to test your water.

No two pools or hot tubs are the same. Everything from source water to weather patterns to vegetation and proximity to other environmental factors can all affect the water in your pool or hot tub.

If left alone, the water would quickly become “unbalanced”. This can lead to everything from dry, itchy skin, to unsafe water, to permanent damage to your hot tub or pool. Fortunately, we offer free water testing services that can help you keep your water balanced and safe to use.

Our free pool and hot tub water tests include tests for:

  • Chlorine / Bromine
  • pH and Alkalinity
  • Calcium Hardness
  • TDS
  • Stabilizer (Pools Only)
  • Metals
  • Phosphates

Properly balanced water provides you with a comfortable swimming or soaking experience, efficiency of your sanitizer and longevity of your pool or spa surface and equipment. If you’re in the Richmond Hill or Newmarket area, come and see us for your free pool or hot tub water test!

How often should I change my water?

We recommend testing your Total Dissolved Solid (TDS) count weekly. 

Change your water before you hit 1,500 ppm in Hot tubs and 2,500 – 3,000 for swim spas.  

See the quick start guide for starting up your Self-Cleaning hot tub.

See the quick start guide for starting up your Swim spa.

See the quick start guide for your Serenity hot tub.


How Often Should You Test Your Water?

We recommend testing at least once a week.  It is always a great idea to test a few hours prior to enjoying your water for any last minute “tweaks”.  If your levels are out of range, have your water tested by a professional here at the store on our computerized analysis system. In between professional tests, you should be able to maintain a proper water balance using a home testing kit. These dip strip tests only take 15 seconds and should be done at least twice per week.  Hydropool owner’s can learn all about water care in their owner’s manual.

Hydropool Classic (4L and 5L) and Serenity Owner’s manual

Changing your Hot Tub Water – Page 13

Hydropool Hot Tub Owners Manual pages 40 thru 45 can tell you the following!

Changing your Hot Tub Water – Page 45

Pool & Hot Tub Chemicals

We are also York Region’s choice for hot tub and pool chemicals. Whether you just need are troubleshooting some water quality issues, or simply need some weekly chemicals, York Region Pools & Hot Tubs has what you need!

Proudly featuring Dazzle pool and hot tub chemicals, we carry everything from basic maintenance chemicals that help to sanitize and balance the water, to specialty products that can help you fix green or cloudy water and solve more serious issues such as metal staining.

Mineraluxe premium water luxury care products available.  Ask us about the Hot tub 3 Month Kit loyalty program.

Mineraluxe for pools is also available at this location!




13045 Yonge Street
Richmond Hill, ON
L4E 1A3


Mon-Fri: 10am - 5pm
Sat: 10am - 5pm

Call Us

Hot Tub and Swim Spa Repair Services

I need HELP now!

Do you have a technical problem with your hot tub that requires our professional attention? Our expert team at York Region Pools & Hot Tubs is here to help! Whether you have an issue with your pump, filter, heater, or any other part of your hot tub, we’ve seen it before and we know how to fix it.

Hot Tub ($65/wkly) and Swim Spa ($100/wkly) Maintenance Services

If you’re having problems with a chemical imbalance or water clarity issues in your hot tub, look no further than York Region Pools & Hot Tubs. Our professional and experienced technicians will know how to get your hot tub looking sparkling new again! We provide ongoing weekly hot tub maintenance services that include:

  • Testing the hot tub water.
  • Adding weekly maintenance chemicals.
  • Cleaning all hot tub surfaces.
  • Cleaning the hot tub cover.
  • Adding balancing chemicals (if needed).
  • Cleaning the hot tub filter (if needed).

Hot Tub Drain & Fill ($274.99) Swim Spa Drain and Fill ($374.99)

Draining and refilling your hot tub can be a huge pain. Take the headache out of changing your hot tub water by hiring the professionals at York Region Pools & Hot Tubs to do it for you! Our expert technicians will first drain your hot tub, then properly clean all of the hot tub surfaces, deep clean the filters. Once the hot tub has been fully cleaned we will then start the refilling process so that there will be no FLO errors when you turn the hot tub back on.  Swim Spa customer encouraged to use bulk water delivery to refill your spa quickly.

Hot Tub Cover Replacements

Is your old hot tub cover getting heavy? Has it started lift around the edges? It may be time to replace it. At York Region Pools & Hot Tubs, we offer Canadian made, environmentally friendly, CFC free foam insulating covers that are custom made to fit your hot tub. We can also deliver your new cover and remove and dispose of your old cover.

Chemical Deliveries

Need some chemicals but don’t have time to make it to the store? No problem! Just give us a call to place your chemical order and we can deliver it right to your backyard!